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Lobby Reopened on July 6, 2020

Dear Members:

We are ready to open our lobbies on July 6, 2020. We appreciate your patience during this unprecedented time and we apologize for any inconvenience you may have experienced. The safety of our members and employees has been paramount in our decision making.

We have been working diligently to prepare our lobbies and offices for your safe return. We want to ensure you that we have taken the necessary precautions and implemented the following lobby protocols:
  • Germ shields installed in the lobby and offices
  • Stanchions to guide you to designated teller windows
  • Social distancing floor decals to maintain 6 ft. spacing

We ask for you to do the following to help keep everyone safe:
  • If you are sick please use the drive-thru
  • Continue to use the drive-thru as much as possible since most business can be conducted there
  • Please wear a mask when in the building
  • Complete your transaction as quickly as possible to prevent overcrowding
  • Cover coughs and sneezes and throw used tissues in the trash
  • Avoid close contact and practice social distancing

To mitigate the possibility of the spread of the disease and minimize cleaning, we have closed the public restrooms and removed lobby furniture. Transactions can be prepared at the teller window.

Take comfort that our employees will be practicing all CDC recommended personal hygiene measures (e.g. staying home if sick, washing hands, disinfecting surfaces, furniture, workstations, electronics, and contact points). We are taking employee temperatures each morning, monitoring employee travel and will wear masks when necessary.

We’re glad you’re back! We will continue to implement measures to keep you safe.

Very truly yours,

Thad Jones

Serving Eastern Kansas, including Anderson, Coffey, Douglas, Franklin, Geary, Johnson, Leavenworth, Linn, Miami, Morris, Osage, Pottawatomie, Riley, Wabaunsee, and Wyandotte Counties and Jackson County, Missouri.

We have offices in  Kansas City and Lawrence.

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